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Named contacts, not a call queue
Meet the Team
The people Amazon RME teams call when a line stops. Every contact below is direct — no switchboards, no ticket numbers, no waiting for a callback.
Your Amazon RME account managerJake White
Sales Director
Named point of contact for Amazon RME teams. Jake looks after OEM replacement conversions, volume pricing and framework agreements — so you deal with one person who already knows your sites.
OEM conversions · volume pricing
Your on-site contactKelham Mills
Business Development Executive
Your dedicated point of contact for repairs and refurbishment work. Kelham scopes the job, quotes it, and keeps you updated while your kit is on our bench.
Gearbox repairs · roller refurbishment
Line down right now?
Our emergency line is answered 24 hours a day, 7 days a week. Option 9 for emergency and you'll be straight through to a duty engineer.
Average emergency response under 15 minutes